Questions People Frequently Ask Us
Q: How fast can Jannel turn around an order?
A: Only 2-3 days on in-stock items. Just 3-6 weeks on custom orders.
Q: Do you have polyethylene in solid colors?
A: Yes, in white, red, blue, black. Other colors can be ordered.
Q: What is the range of thicknesses available?
A: From 1 mil to 6 mil.
Q: What types of closures do you have?
A: JanStripT VelcroŽ. Zip-Up. Tape.
Q: How can a customer determine the size needed?
A: Click Here For Size Chart>
Q: Can you advise a customer on optimum style, weight etc?
A: Yes, just tell us your requirements.
Q: Where does Jannel do customization?
A: In our new Jan2OrderT customization service in house.
Q: Do you create artwork, or must customer supply it?
A: All artwork must be supplied by the customer.
Q: Can you print photographs on ploy bags?
A: No, we do not do process printing
Q: Must I place my order through a Jannel distributor?
Q: Where can I find a Jannel distributor in my area?
A: Call Jannel headquarters at 1-800-666-8680 or email us.
Q: Do you have a sample program?
A: Yes. Click here to request a sample
Q: Is there a charge for sampling?
A: Yes, a nominal fee depending on customer requirements
Q: What is your turnaround time on samples?
A: Usually one week.
Q: Are there minimum/maximum sizes you can handle?
A: Yes. On envelopes from 2.5" X 3" up to 15" X 24". On bags from 3" X 4" up to 48" X 48".
Q: What are your quantity minimums?
A: $100 on in-stock orders. And a 10,000 piece minimum on custom orders.
Q: Are there quantity discounts?
A: Yes, contact us for specifics.
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